We have some great news but we still need to be cautious. If your post is important, please do NOT post. On Friday Instagram launched 2 updates back-to-back that aimed to kill off companies like GOSO. For 48 hours our services have been unstable. The development team has been working day and night on the fixes.
We have been answering 1000's of support tickets for our 8000+ monthly customers over the weekend too. Apologies if you have seen a delay in responses and its down to volume. This change log is the best way to see the status of the services and we also email all of our customers too.
Powerlikes status - This is where it hurt us the most, however we have fixed most of the issues. I wouldn't say its 100% working, but if you have important and sponsored posts, I would hold off posting until tomorrow. If you have to explain, tell them that Instagram has done an update and the posts will not reach the whole audience.
PowerViews, PowerSaves & PowerGrowth Service - Everything is back to normal on this, so no worries here.
Compensation - This was out of our hands and we fully understand that you have paid for this service. As we had around 48 hours of stability issues, we will compensate 7 days on your active services. To claim this, please send a support ticket and our agents will extend your active services. This is for likes, views & saves packages only.
Preparation for the future - This was one of the biggest updates Instagram have done this year. I know other companies in this industry that have been hit so hard, that they went out of business. Don't worry, we are not going anywhere anytime soon. We have a team of developers working day and night to improve the service. We are soon to release the new engine that will solve most of the problems and increase stability. However the upkeep of the new system and we currently have 10,000´s of Instagram accounts. We will need to upgrade to 4g mobile proxies. This will solve 99% of the issues and make the account undetectable. The only trouble is that 4g proxies are not cheap. We will be spending close to $10,000 & more per month on the new proxies. We believe in a service that works and believe in stability. This will start from next week when we roll out the new system.
Warning! If you are automating your Instagram account with bots from 3rd party suppliers and Telegram bots (Outside of GOSO). If you have to supply your username and password, please change your password ASAP! This update is a clear message that your Instagram account will get banned. If you are like spamming 247 with these these services. We will not ask for your password and will never use your account to like. This is why GOSO services are 100% safe. Be smart with your account.
Change in prices - Do not worry! We will price fix any active subscription with the original price and will not increase your current active services. You will see a drastic increase in price for future purchases to cover the increase of services caused by Instagram. I repeat, you will NOT get charge extra once we release the new system. It is only for new customers and new subscriptions and our way to keep our customers happy.
Thank you for being patient in this stressful time. If Instagram had their way, you would have to spend $$$ just to boost 1 post. We are not going anywhere and willing to invest in stability to solve these issues.
The GOSO team