We hope that you have been enjoying your GOSO services!
Currently, we’re going through some upgrades to our dashboard and payment system. This is done to make sure that we can offer the best services as possible. Before we used two different payment methods: FastSpring and PayPal. Now, we are merging them. If you would like to continue paying through PayPal, you still can! When you select FastSpring, you will have two options. You will be able to either directly enter your card details or choose to go through PayPal.
We’ve noticed that your PayPal payment is due soon. To continue with our services please cancel your package and repurchase. Your current subscription will no longer be active until you do so.
To cancel your subscription, follow these steps:
1. Log in to your PayPal account
2. Click Settings near the top of the page
3. Click Payments
4. Click Manage pre-approved payments
5. Click Cancel or Cancel automatic billing and follow the instructions
To make it easier for you, we have made a new payment link for your current package. Contact us and we will send the link to you ASAP.
You will also find that there have been changes to the dashboard. Since the US elections caused all social media platforms to add more restrictions, some posts have been having a hard time getting detected. So we created a new feature that we are confident will fix any issues you may have experienced in the past of posts not getting detected. If you go to your GOSO dashboard you will find a text box indicated 'Content URL' in which you may paste your post's link and then click the blue check button on the right (see image below). To ensure that it works well, it’s better to copy your link from a desktop or laptop rather than a phone.
Here is an example of how the link should look: https://www.instagram.com/p/CER5eifC7uT/
After clicking 'ok' you should see your 'daily posts' go up by one. Clicking the 'Posts' button will only show you which post has been detected; this is just for your reassurance.
And you're done!
We hope this clears up any confusions. If you have any questions about these updates or are unsure of anything, please do not hesitate to send us a support ticket.